Complaint Letter to a Restaurant
To Whom It May Concern,
I am writing to express my dissatisfaction with my recent experience at your restaurant, [اسم المطعم]. I visited your restaurant on [تاريخ الزيارة] at [الوقت] and ordered the [اسم الطبق].
When my food arrived, I was disappointed to find that it was cold and not cooked properly. The [اسم الطبق] was supposed to be served hot, but it was lukewarm at best. The [اسم الطبق] was also undercooked, and I had to send it back to the kitchen.
I was also disappointed with the service I received. The waiter was rude and dismissive, and he did not seem to care about my experience. I had to wait a long time for my food to arrive, and the waiter never offered to apologize for the delay.
I am a regular customer of your restaurant, and I have always been satisfied with my previous experiences. However, my recent experience was very disappointing. I am writing to you in the hope that you will take my complaint seriously and take steps to improve the quality of your food and service.
I would like to request a full refund for my meal. I would also like to receive a written apology from the restaurant manager.
Thank you for your time and attention to this matter.
Sincerely,
[اسمك]
[عنوانك]
[رقم هاتفك]
[عنوان بريدك الإلكتروني]
Explanation
This complaint letter is clear and concise, and it clearly states the issue that the customer had. The letter is also polite and professional, and it ends with a request for a refund and an apology.
Here are some tips for writing a complaint letter to a restaurant:
- Be clear and concise about the issue you are complaining about.
- Be polite and professional in your tone.
- Request a specific resolution to your complaint.
- Include your contact information so that the restaurant can respond to your complaint.
By following these tips, you can increase your chances of getting a satisfactory resolution to your complaint.